Approved by CPD

This course covers the many benefits good employee relations can bring to an business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline and negativity.

Our IIRSM/CPD/IATP/Gatehouse Awards/IATP/IFE/Laser Awards/ETA Awards/Institute of Hospitality approved courses are owned by VideoTile Learning Ltd and distributed under licence.