Customer Service

Approved by CPD

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

Course Duration

75 mins*

*Note: The course duration is based on the amount of video content shown and is rounded off.
It does not account in any way for loading time or thinking time on the questions.

Our IIRSM/CPD/IATP/Gatehouse Awards/IATP/IFE/Laser Awards/ETA Awards/Institute of Hospitality approved courses are owned by VideoTile Learning Ltd and distributed under licence.