Conflict Resolution in the Workplace

Approved by Institute of Hospitality & CPD

This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.

Course Duration

45 mins*

*Note: The course duration is based on the amount of video content shown and is rounded off.
It does not account in any way for loading time or thinking time on the questions.

Our IIRSM/CPD/IATP/Gatehouse Awards/IATP/IFE/Laser Awards/ETA Awards/Institute of Hospitality approved courses are owned by VideoTile Learning Ltd and distributed under licence.